This discussion topic broadens our view of operational excellence in Healthcare by opening discussion focused on the limiting factors within healthcare that impede or prevent a more robust application of IT as a tool towards reducing cost and achieving excellence through improved efficiencies.
Whether you are from a payer, insurer, provider, or IT solutions background, no doubt you have felt the intuitive sense that the proper and creative use of information technology can have a transformational impact on healthcare costs throughout the entire payer-provider-consumer value-chain.
From your perspective, what are the major roadblocks to leveraging IT products and services towards achieving operational excellence?
Submitted by:
Joe Korzon
Novagistix Consulting Group
Phone: (413) 596-2212
email: joseph.korzon@novagistix.com
www.novagistix.com
Great series. Information technology can greatly reduce cost. Thanks for great read.
The dynamics within health care industry have shifted. Cost has always been concern #1. To be sure, much has been accomplished to date by IT to address department and cross-organizational costs. But the focus now looks to be shifting to a view of the provider network as competitive advantage, while still maintaining disciplined cost controls. I would be interested to hear others experiences on this point. Thank you.